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Privacy Policy

General Description

dpfcleanteam.co.uk is a trading name of DPF Clean Team Limited .The DPF Clean Team Limited website and accompanying software used have been created to ensure you are provided with online tools to allow instant access to the most up to date information on telephone platforms that allow all business types to connect with their new and existing customers in a much more usable platform than traditional CRM software. DPF Clean Team Limited makes every effort to ensure that your use of any DPF Clean Team Limited products, website or mobile experience is both satisfying and secure.

Some of your personal information may be required by the site to verify your identity and ensure that you receive the proper response to your interest in listed offers or other services and products. DPF Clean Team Limited cannot guarantee that if you request removal from the contact list gathered through the website and accompanying software that you will not be contacted by any participating company or related-brand entity outside the control of DPF Clean Team. As described below, we may provide your personal information to a third party in order to fulfil your request and DPF Clean Team Limited cannot control the use of your information once it is provided to a third party.

If you have any questions or concerns regarding this Privacy Statement you should contact us on 0145 561 5459.

Information We Collect

We collect, store and use information about you in line with the Data Protection Act 1998 and in doing so, only collect information which has been obtained through your consent. You can use DPF Clean Team Limited products to research, configure, compare and locate a product by using our online and mobile app software. Some of the information we collect and store during this type of mobile or site usage includes the name of your Internet service provider (known as your IP address) the web site that referred you to us, the pages you requested and the date and time of those requests. We also collect information about your mobile experience by collecting data such as your Mobile service provider, mobile device type, and the date and time of any mobile application requests. We use this information to generate statistics and measure site activity to improve the usefulness of customer visits as well as our performance. Your IP address may be used for other purposes as detailed below (see the entitled "IP Addresses and Click-stream Data" section). In collecting your information, if it is done so through one of a number of social networking sites we use, we may constitute this as your consent to access your personal information or other information contained on that website such as, but not limited to, your name, mailing address, email address or telephone number.

We share aggregated statistical data internally; partner companies contracted with DPF Clean Team Limited network, DPF Clean Team-affiliated entities and may share that information with our business partners in the future. However, this aggregated information is not tied to personally identifiable information.

We reserve the right to perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of our site. We do this to offer more targeted products and services to you and to customise as well as to enhance your online experience on the site.

We may present links on the Web sites in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customised content and targeted marketing and advertising.

Your Personal Information

The submission by you to us of personally identifiable information (for example your name, your address, your e-mail address, your telephone number) is required in order for you to receive services, products or information you request from either us or companies with which we do business. We collect this information when you provide it to us in the forms presented on certain web pages. Any information provided on a form is available to us to use to contact you by telephone, email, or regular mail, about your interest in DPF Clean Team Limited products and services or to solicit your feedback on your experience on our site. If you provide partial information on these forms prior to clicking the "submit" button, we may use that information to contact you to confirm that you do not wish to receive further information.

Your personal information will be shared between us and those companies with whom we do business, and may also be disclosed to other entities who work with those companies to fulfil your request. In addition, your personal information may be shared with manufacturers and/or their partner companies, affiliates and agents, who may use that information to contact you. We cannot control, and we are not responsible for, the manner in which any such company or other entity uses your personal information once it has been shared with them.

It is possible that DPF Clean Team, or any DPF Clean Team-affiliated entity in the future could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by us, including personal information, but would continue to be bound by this Privacy Policy unless and until it is amended as described below.

We may, in certain circumstances, have to disclose such personal information to certain public bodies, including the police, in order to substantiate information or to cooperate with police investigation.

If you do not give your consent, (as mentioned in the manner described above) we will not share your personal information with other entities, except; we may contact you in order to confirm that you do not want information regarding DPF Clean Team Limited products and services or to obtain your feedback on the use of the website and accompanying software. We may also disclose whatever information we may have or know about you, including your personal information, without first notifying you or obtaining your consent, to third-party service providers who assist us to improve our products and/or services or to better understand their value to our visitors or to the companies with which we do business; or to other third parties if we determine that disclosure of such information: (i) is or may be required by law or legal process; (ii) is or may be reasonably necessary to take appropriate action if a visitor is determined by us to have violated the terms of use of our web sites; or (iii) is or may be reasonably necessary to protect the rights, property or safety of DPF Clean Team, our visitors or other individuals or entities. We may also disclose to third parties portions of our network log files that show which "internet service provider" a visitor has used or other visitor information. That information may enable third parties to discover, through that internet service provider, the identity of a visitor.

We reserve the right to contact you if you submit your contact information while on our web site, regardless of whether you have opted out of promotional activities on the site or through our accompanying software. We will only use this information to identify the user as a DPF Clean Team Limited customer and to determine how to respond to the electronic mail. We will not use this information other than to resolve the matter identified in the email. While we will not use your personal information to send you commercial emails unless you have given us your consent, we may use both your personal information and other information we may have about you (such as your IP address) to customise or enhance your experience, including displaying advertisements, promotions and incentives.

This Policy applies to all our web pages, however, when you are on those pages you could be directed to other sites beyond our control. These other web sites may send their own cookies to you, independently collect data or solicit personal information and may or may not have their own published privacy policies. If you visit a web site that is linked to ours, you should consult that site's privacy policy before providing any personal information.

IP Address and Click-stream Data

An IP address is a number automatically assigned to your computer whenever you access the Internet. Click-stream data is information collected by our computers when you request web pages from the site. Our computers identify your computer by its IP address. When you request web pages from the site, our computers log your IP address. We may collect IP addresses and/or click-stream data for purposes of analysing an individual's interest in purchasing a particular product and pass this information on to our business partners. We may also use this information for system administration and to report aggregate information to our advertisers, partners and sponsors. Click-stream data may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view and other such non-personal information. We may use this data for, but not limited to, helping us understand how visitors arrive at the Site, what type of content is most popular and what type of visitors are interested in particular kinds of content and advertising.

Location Based Information

We may collect information relating to your general location based on (1) information you manually provide, (2) the IP address of your computer, (3) Global Positioning System ("GPS") information sent to us by your GPS-enabled device, and (4) the proximity of your laptop computer, mobile wireless device, personal digital assistant, personal communication system, or other communications device (your "Personal Communication Device") to the nearest radio tower or cell site. We may also be able to detect when your Personal Communication Device is activated as well as when and how you are using it. We may collect location-based information to verify the information you provide manually and to provide you with location-based content. We may associate Personally Identifiable Information with location-based information provided by you or your Personal Communication Device solely for our internal use and to improve your experience with the Website and/or mobile application.

Comments, Ratings and Social Networks

We may allow you to comment on, rate and also link your experience to your social networks on our web sites. You are not required to register with our site or for access to these services, you may not be required to provide any personal information when using these areas but you may choose to do so. If you post personal information online, it will be publicly available and you may receive unsolicited messages from other parties. We cannot ensure the security of any information you choose to make public in a comment, rating, or social network. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please use care and exercise caution when deciding to disclose personal information in these areas, as it should be assumed that all of the information you share in these venues can and will become public.

Data Protection Act 1998

The security of your personal information is very important to us. We ensure we collect hold and process all information about you in line with the Data Protection Act 1998. In doing so, we protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

One of the primary principles under the Data Protection Act 1998 is that information must be processed fairly and lawfully. We do not currently collect any personal information from children. Although because DPF Clean Team’s site is a general audience site, though our affiliated products we sometimes use social networking websites to obtain certain information to allow you to share your visits with friends, or us to provide a better service to you. If, on occasions, we do obtain information on children we will hold and process this data in accordance with the Data Protection Act 1998 and deal with it fairly and lawfully.

Keep in mind that the Internet offers many entertaining and educational opportunities for children. Parental guidance and supervision is necessary to ensure a safe and rewarding online experience. As you are aware, our site has a process whereby we collect information from users interested in new and used vehicles, including personally identifiable information. If we determine that a person is under the age of thirteen, based on the information provided during this process, as mentioned above, we will deal with the information received fairly and lawfully. We work with (and may provide links to) third party sites. Such third parties may permit children under the age of thirteen to register for these features on their sites in accordance with their respective privacy policies. For more information, please review the privacy policies of each respective third party site. If a child has provided us with personal information, a parent or guardian of that child may contact us by calling us at 0845 000 0000, Monday to Friday: 9:00AM - 5:00PM, and request that the information be deleted from our records. We will then make reasonable efforts to delete the child's information from the database that stores the information.

Changes in Policy

We reserve the right to change or update this Privacy Statement at any time. If we update this statement, the new statement will be posted to the website ten (10) days prior to the changes taking effect.

Copyright Notice

Copyright © 2011-2016 DPF Clean Team Ltd. All rights reserved. All text, images, graphics, animation, videos, music, sounds and other materials on this site are subject to the copyrights and other intellectual property rights of DPF Clean Team, its affiliated companies and its licensors. These materials may not be copied for commercial use or distribution, nor may these materials be modified or reposted to other sites. Please refer to the Terms of Use Policy provided on the web site.

Trademark Notice

All trademarks displayed on this site are subject to the UK trademark rights of DPF Clean Team Limited or partner companies. These trademarks include, but are not limited to, product brand name DPF Clean Team Limited slogans, logos and emblems. The unauthorised use of any trademark displayed on this site is strictly prohibited.

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